Frequently Asked Question ( F.A.Q)

You can find more information about each rug in the Specifications section on its product page. This section includes key details such as the material, dimensions, color, care instructions, and other product features to help you make an informed choice.

Finding the right rug when you have pets does not mean compromising on style. A pet-friendly rug should be durable, practical, comfortable, and easy to maintain while creating a warm and inviting atmosphere in your home. When choosing a rug for a home with pets, consider the material carefully. Natural fibres such as wool are excellent choices because they are strong, long-lasting, and naturally resistant to dirt. Cotton rugs are also a practical option as they are lightweight, comfortable, and easy to clean. The colour and pattern of your rug can also make a big difference in everyday use. Multi-tonal designs and subtle patterns are ideal for homes with pets because they help hide pet hair, paw prints, and small stains between cleanings. Choosing colours that are similar to your pet's coat can also make shedding less noticeable. Selecting the right rug size is important for both comfort and functionality. Consider the areas where your pets spend the most time, such as the living room, bedroom, or dining area. A properly sized rug helps define your space while providing a comfortable area for your pets to rest. Easy maintenance is another key factor when choosing a pet-friendly rug. Rugs that can be easily vacuumed or gently spot-cleaned make everyday care much simpler. Handmade rugs and kilims can also be a great choice, as their durable construction allows them to be maintained with regular care. Low-pile and flatweave rugs are generally recommended for homes with pets. They collect less fur, are easier to clean, and are less likely to be damaged by claws compared to thicker, high-pile rugs. For busy households, rugs with stain-resistant and odour-resistant properties can provide additional convenience. These features help keep your home feeling fresh while maintaining the beauty of your rug for longer. A pet-friendly rug should combine durability, comfort, and easy maintenance without sacrificing elegance. By choosing the right material, colour, size, and design, you can enjoy a beautiful handmade rug that is suitable for everyday life with your pets.

To ensure your rug arrives safely, it may be folded or tightly rolled during shipping. This packaging method helps protect your rug during transit and allows it to meet shipping requirements while maintaining its quality. Once your rug is unpacked, you may notice temporary creases or fold lines. These are completely normal and will naturally disappear over time as the rug settles. In most cases, creases will gradually relax when the rug is placed flat on the floor. Depending on the rug's material, thickness, and the duration of shipping, this process may take anywhere from a few days to a couple of weeks. To help remove creases more quickly, you can try a few simple methods: Lay the Rug Flat Unroll or unfold your rug as soon as it arrives and place it on a clean, flat surface. Allowing the rug to rest naturally and receiving regular foot traffic will help the fibres settle and regain their original shape. Reverse Roll the Rug If the creases are more noticeable, gently roll the rug in the opposite direction of the fold with the pile side facing inward. Leave it rolled for 24–48 hours to help relax the backing and reduce visible creases. Add Gentle Weight Place flat, heavy objects such as books or boxes on the affected areas for a day or two. This can help encourage the rug to flatten evenly without damaging the fibres. Use Gentle Heat if Needed For stubborn creases, you may lightly steam the affected area or use an iron on the lowest heat setting. Always place a clean, damp towel between the rug and the heat source to protect the fibres. Never apply direct heat directly onto the rug. With a little patience and proper care, your rug will gradually return to its smooth, natural appearance. Temporary creases do not affect the quality, durability, or handmade character of your rug.

Currently, we do not provide product samples. However, we want you to feel confident when shopping with us. That's why we offer free shipping and 14-day returns on all eligible orders. This allows you to try our products with peace of mind. If you're not completely satisfied with your purchase for any reason, you can return it within 30 days for a hassle-free refund or exchange. Our goal is to make your shopping experience as risk-free as possible and ensure you're happy with every purchase.

Carpet Care Tips for Everyday Spills Accidents can happen, but treating a spill the right way can help keep your rug looking its best. As soon as a spill occurs, blot the affected area with a clean, white cotton cloth or paper towel to absorb as much liquid as possible. Avoid rubbing or scrubbing, as this can push the stain deeper into the fibers and damage the rug. When cleaning, always work from the outside of the stain toward the center to prevent it from spreading. If needed, use a small amount of mild dish soap mixed with lukewarm water. Apply the solution sparingly, then gently blot the area until the stain begins to lift. For stubborn spots, a soft clothes brush can be used with light pressure to loosen any remaining residue. For detailed guidance on removing specific types of stains, visit www.abimonel.com, where you'll find practical cleaning advice and care recommendations for a variety of rug materials. To help protect your rug from future spills and everyday wear, consider applying a high-quality textile protector. This extra layer of protection can make stain removal easier and help preserve the beauty and longevity of your rug.

Using an anti-slip underlay is one of the best ways to protect your rug from everyday wear while helping it stay flat and securely in place. An underlay reduces movement, extends the life of your rug, and improves safety by minimizing the risk of slipping. Anti-slip underlays are suitable for both thin and thicker rugs, and they are especially recommended for woven rugs. We offer two types of anti-slip underlays: one made from polyester and another made from latex. Both options are washable at 30°C, making them easy to clean and maintain.

Proper care is essential to preserve the beauty and durability of your rug for many years. Dust and dirt can gradually wear down the fibers, with the edges and fringes often showing signs of wear first. To keep your rug in excellent condition, vacuum it approximately once a week using a rug attachment with low suction power. Always vacuum in the direction of the pile to protect the fibers and maintain their appearance. Although hand-knotted rugs are often admired as decorative works of art, they are designed to be enjoyed in everyday living spaces. Their exceptional craftsmanship and high-quality materials make them remarkably durable, allowing them to withstand regular foot traffic. With normal use, a hand-knotted rug can develop a rich character and unique patina, becoming even more attractive as it ages. Routine maintenance plays an important role in extending the life of your rug. Regular vacuuming removes dirt before it becomes embedded in the fibers, helping to prevent unnecessary wear. Using the correct vacuum settings and attachments ensures effective cleaning while preserving the rug's texture and structure. Accidents and spills should be addressed promptly to minimize the risk of permanent staining. Gentle cleaning methods and proper care techniques can help protect the natural fibers and vibrant colors of your rug. For additional information on everyday maintenance, stain removal, and long-term rug care, explore our care guides. Following these simple recommendations will help keep your rug looking beautiful and performing well for generations.

When choosing a color for your walls, consider how it will shape the room's mood. Do you want the paint to stand out as a bold feature, or should it act as a subtle backdrop for your furniture and artwork? If you want the walls to make a statement, vibrant or deeply saturated tones work well. On the other hand, if you prefer a calming, unified space, stick to neutral shades that complement your existing decor. The goal is to create a space that feels balanced and intentional.

When arranging your living room, place the front legs of your sofa on a rug that is slightly wider than the couch itself. Doing the same with your armchairs pulls the entire seating area together. Try testing different rug sizes in your space before buying. A rug that is too small disconnects the room, while a larger one anchors the furniture and makes the space feel complete.

Choosing the Right Rug for Your Dining Table A well-sized rug can make your dining area feel balanced, comfortable, and inviting. The most important rule is to select a rug that extends beyond the edges of the table, allowing the chairs to remain on the rug even when they are pulled out. As a general guideline, leave approximately 50–70 cm (20–28 inches) of extra space on each side of the table. For everyday use, choose a rug made from cotton or wool, as these materials are durable, stain-resistant, and easy to maintain. Rugs with a low pile are especially practical in dining rooms because they allow chairs to slide smoothly and are much easier to vacuum and clean than high-pile options. Materials such as pure silk and bamboo silk are better avoided in dining areas, as they are more delicate and less resistant to spills and frequent chair movement. To complete your setup, place a non-slip rug pad underneath the rug. It helps keep the rug securely in place while protecting both the rug and your flooring from unnecessary wear, making your dining space safer and more comfortable.

Choosing the right carpet size for your room involves more than just picking a design you like. The dimensions of your rug directly impact how your space looks and functions. Before buying, measure your room and think about how you want the space to feel. A frequent misstep is buying a rug that is too small. A tiny rug disrupts the room's balance, making your furniture look bulky and disconnected. Conversely, a larger rug unifies the space, anchoring your furniture and creating a cohesive, balanced environment. How you orient the rug matters just as much as its size. Placing a rug crosswise rather than lengthwise can visually widen a narrow, oblong room, making it feel more square and spacious. Use this guide to find the perfect rug dimensions for your space

No. The dimensions listed only cover the main body of the rug. The fringes add extra length and are measured separately.

Yes, our rugs are completely safe to use with underfloor heating systems. We design them to handle the warmth effectively, though we do recommend keeping your heating within normal temperature ranges to keep your rug looking its best. While most of our bathroom mats also work perfectly with underfloor heating, a few exceptions exist due to certain backing materials. To make things easy, we list underfloor heating compatibility directly in the product specifications on our website. If a specific mat isn't suitable, you will see it clearly noted in its description.

Unfortunately, we can't provide sizes outside of what is currently on our website. We recommend using our handy size filters to see what’s available in your range. If you're having trouble finding the perfect carpet, just reach out to our customer service team—we're here to help!